Warranty/Returns | Ultra Ankle

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Warranty/Returns

Warranty

Ultra Athlete® LLC offers a one year warranty against breakage for the Ultra Zoom® model and a six month warranty against breakage for the Ultra High-5® and Ultra CTS® models.  The warranty is valid only for the original purchaser.  During the warranty period if the product is determined to be defective in material or workmanship, at our option, we will either have you send the defective part or product to us for inspection; or we may elect to send a replacement part or product without investigation.  This warranty is void if the product has been damaged by accident, misuse or abuse.

Ultra Athlete® LLC will require an original sales slip or bill of sale before instituting any repair or exchange under this warranty. All returns or replacements require return authorization from Ultra Athlete® LLC.  Packages returned without proper authorization will be refused.  Ultra Ankle® customer support 317-520-9902 or www.support@ultraankle.com

Warning

Ultra Athlete LLC ankle braces are designed for use only on the ankle.  Do not use for any other part of the body.  Any alteration or application other than that illustrated is misuse of the ankle brace.  Ultra Athlete LLC ankle braces are intended to lessen the severity of injury.  The manufacture will not be liable for injuries or damages resulting from misuse or misapplication of Ultra Athlete LLC ankle braces.

Website Return Policy

Your purchase is eligible for return for refund within 30 days. All returned merchandise must be in unused condition with all product and informational materials included.

Product Return Address:

Ultra Athlete LLC, 12800 N. Meridian St. Suite 125, Carmel, IN 46032